Terms of Sale

General Terms and Conditions of Sale

1. Introduction Magic s.a.s. di Dalli Cani Antonella e C. (hereinafter "Nekst Shoes"), headquartered at Corso Umberto I 18, Bardolino, VR, VAT number 02518150236, manages the online store Nekst Shoes (https://www.nekst.shoes) and related e-commerce activities.

2. Acceptance of the Terms of Sale The Customer (a natural person) who places an order through the website https://www.nekst.shoes fully accepts these general terms and conditions of sale before purchasing any product available in the online catalog.

3. Changes to the Terms of Sale The terms of sale will remain valid until modified by Nekst Shoes. Any modifications will become effective upon publication on the website, applying only to sales made after the publication.

4. Purchase Process 4.1. The Customer can purchase any product available in the Nekst Shoes online catalog. 4.2. The order is considered complete once the Customer receives an order confirmation email from Nekst Shoes, containing the order number and details related to payment, shipping, and product information. 4.3. In case of non-acceptance of the order, Nekst Shoes will immediately notify the Customer of the cancellation and ensure a full refund of the payment made.

5. Product Images 5.1. The product images in the online catalog are for informational purposes only and may not perfectly represent actual characteristics, including potential differences in color or size due to the browser and monitor used to view the images.

6. Prices and Payments 6.1. All prices are expressed in Euros (€) and include VAT. Any shipping costs will be clearly displayed during the purchase process. 6.2. Nekst Shoes reserves the right to change product prices without prior notice. 6.3. The Customer can make payments via the methods listed on the site during the purchase, including credit card, PayPal, and bank transfer.

7. Shipping 7.1. Nekst Shoes is committed to shipping the products within the timeframe specified in the order confirmation. 7.2. Any delays in shipping will be promptly communicated to the Customer. 7.3. Shipping costs will be calculated and shown at checkout.

8. Right of Withdrawal and Returns 8.1. Right of Withdrawal: According to European consumer rights regulations, the Customer has the right to withdraw from the purchase within 14 days of receiving the products without providing any reason. To exercise this right, the Customer must notify Nekst Shoes via written communication (e.g., letter or email). 8.2. Return Conditions: Returned products must be in perfect condition, unused, and complete with all accessories and documents provided at the time of purchase. Any damage or signs of use may result in a reduction of the refund. 8.3. Refunds: Once the returned products are received and inspected, Nekst Shoes will process the refund within 14 business days.

9. Product Warranty 9.1. All products sold by Nekst Shoes are covered by the legal warranty of conformity as per the Consumer Code. 9.2. In the event of a conformity defect, the Customer may request the repair or replacement of the product or a partial/full refund according to current legislation.

10. Limitation of Liability 10.1. Nekst Shoes will not be liable for any indirect, incidental, or consequential damages arising from the sale of the products, including but not limited to damages for loss of data or business interruption. 10.2. Nekst Shoes will not be liable for delays or non-delivery attributable to force majeure.

11. Applicable Law and Jurisdiction 11.1. These general terms and conditions of sale are governed by Italian law. 11.2. In the event of a dispute, the competent court will be the Customer's place of residence or domicile, provided it is in Italian territory.

12. Customer Service For any questions or clarification requests, the Customer can contact the Nekst Shoes customer service through the following channels: